RECORD 01 · EDITABLE WORD DOCUMENT
Customer Vehicle Work Order
A shared record of the vehicle, the customer’s request, proposed work, and what the customer authorizes.
Customer and vehicle intake
- Service provider or advisor
- Customer name and callback
- Vehicle year, make, and model
- VIN, plate, and odometer in
Concern and condition
- Customer-reported concern
- Existing condition or items noted
- Fuel, key, and accessory note
- Inspection requested
Proposed work and approval
- Proposed repair and parts
- Estimate or approval limit
- Customer-approved tasks
- How additional work approval will be obtained
Work record and vehicle release
- Work completed and parts used
- Odometer out and completion date
- Proof-of-service or invoice reference
- Pickup and remaining follow-up
- Customer review and open items
- Company, employee, and customer signatures with printed names and dates
The prompts cover intake, estimate or approval limits, additional-work approval, completion, and pickup.
View the current Customer Vehicle Work Order shop listing